Thank you for considering The Liberty Radiation Oncology Center for your radiation oncology treatment. We understand this can be a stressful time for you and your loved ones. The following information is to help you get started easier and to access us when needed. We look forward to caring for you.
The Liberty Radiation Ocology Center provides specialized radiation therapy cancer treatment for patients. We use state-of-the-art technology, including Image Guided Radiation Therapy (IGRT), Intensity Modulated Radiation Therapy (IMRT), Stereotactic Radiosurgery (SRS), Stereotactic Body Radiation Therapy (SBRT), and 3D planning.
Site Specific Information:
SCHEDULING – Once your referral for radiation oncology treatment has been received by us, a staff representative will contact you to set up an appointment. Our facility is open from 8:30 to 4:30 pm daily, Monday through Friday.
WHO TO CALL FOR APPOINTMENTS – If you would like to call our facility to make an appointment, please call our office coordinator at 816-415-2147. If you call after hours, the answering service can take your name and number so that we can call you back the next day.
WHERE TO GO – Our suite is located in the Medical Plaza East building, which is located on the East side of the Liberty Hospital complex. Parking is available on both the north and south side of the building. Handicap spots are available near both entrances. Covered parking, with a direct entrance into Medical Plaza East, is located to the SE of the Medical Plaza East building. Handicap parking and reserved patient parking is located on the ground level of the ramp as you enter the ramp. If you park in either the north or south parking lot, you can enter the double doors (main entrance) of the building and turn east down the main hall, our suite (G40) is halfway down the hall. If you park in the covered lot, you will enter Medical Plaza East on the ground floor, turning left down the main hall, Suite G40. Contact us if you need a wheel chair.
Helpful Information and Tips:
PARKING: Reserved parking spots for patients are marked, as are handicapped spots. If you are interested in obtaining a temporary or permanent handicap sign for your vehicle, please let us know, and we will be happy to assist in getting your request approved.
BAD WEATHER DAYS: In the event of inclement weather, please do not hesitate to call our office to discuss your appointment. This missed treatment may simply be added on at the end, just like “snow days” are added on at the end of the school year. Occasionally it may be possible to reschedule a particularly important treatment later in the day. If the roadways are icy, the weather looks dangerous, or your vehicle isn't running, just call the office to let us know.
COMMUNICATION AFTER-HOURS: If you need to reach the doctor after 4:30 on Monday through Friday, weekends or holidays, simply call the office number. When you hear the recording begin, you may listen or dial zero right away. Stay on hold and the answering service will help you. There is a physician on call 24 hours a day, 7 days a week and they will be paged to return you call. Please do not hesitate to call if you have a problem.
IMPORTANT PHONE NUMBERS: During the course of your treatment, questions or concerns may arise. Please do not hesitate to stop and ask or to phone with any needs. Our office telephone number is 816-415-2147. After 4:30 pm, the answering service will take calls and page the radiation oncologist. If, for any reason you are unable to reach our answering service after hours, please call our administration office number - 816-313-2677 - and their answering service will contact the doctor for you. If any questions arise about your account, please call our business office at 816-313-2677.
LAB & X-RAY: There may need to be routine tests done during the course of your therapy. Depending on your insurance requirements, you will have these tests done at Liberty Hospital, at independent imaging centers or labs, or at your primary care doctor's office. Please check your insurance policy regarding any 'in network' requirements.
BILLING & INSURANCE: Our billing office is called TRI, PA, and is located in Kansas City, MO. This office handles our insurance filing and billing issues. Please call 816-313-2677 if you have questions.
COMMUNICATION WITH YOUR OTHER DOCTORS: A detailed report of every consultation, re-evaluation and course of therapy is documented and sent to all other significant health care providers involved in your care to ensure they are fully informed of your evaluations, therapy and progress. Please let us know of anyone you wish to have copies sent to, or of any change in your medical care providers.